Privacy Policy

At Dr. Naz’s Skincare, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal Information

  • Name

  • Billing & shipping address

  • Phone number

  • Email address

  • Payment details (processed securely via third-party gateways)

Order Information

  • Products purchased

  • Order value

  • Transaction details

  • Delivery status

Device Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and delivery details

  • Provide customer support

  • Improve our website and services

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and unauthorized transactions

3. Payment Security

All payments on Dr. Naz’s Skincare are processed through secure, PCI-DSS compliant third-party payment gateways.
We do not store or have access to your credit/debit card or UPI details.

4. Sharing of Information

We may share your information only with trusted third parties such as:

  • Payment gateway providers

  • Shipping and logistics partners

  • Shopify and related service providers

  • Legal or regulatory authorities if required by law

We do not sell, rent, or trade your personal information to third parties.

5. Cookies & Tracking

We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze traffic and user behavior

  • Enhance shopping experience

You can disable cookies in your browser settings, though some website features may not function properly.

6. Marketing Communication

With your consent, we may send:

  • Order-related notifications

  • Promotional emails or WhatsApp updates

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Improve services

8. Data Protection

We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.

9. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (subject to legal requirements)

  • Withdraw consent for marketing communications

10. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For any privacy-related concerns, please contact:

Dr. Naz’s Skincare

📧 Email: hekp@drnazsskincare.com
📞 Phone: 91 97972 51914