Terms & Conditions

Effective Date: 20 Dec, 2025

Welcome to Dr. Naz’s Skincare. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

Dr. Naz’s Skincare owns and operates this website. These Terms apply to all visitors, users, and customers. We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are accessing the website under the supervision of a parent or legal guardian.

3. Products & Usage Disclaimer

  • Our skincare products are formulated for external use only, unless explicitly stated otherwise.

  • Results may vary depending on skin type, lifestyle, and individual conditions.

  • Our products are not intended to diagnose, treat, cure, or prevent any medical condition unless specifically prescribed.

  • We strongly recommend performing a patch test before full application.

  • Discontinue use immediately if irritation occurs and consult a qualified professional.

4. Medical Disclaimer

Content on this website is provided for informational purposes only and should not be considered a substitute for professional medical advice. Always consult a dermatologist or healthcare professional before starting any skincare treatment.

5. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

  • Prices are subject to change without prior notice.

  • Payments must be completed through the approved payment gateways available on our website.

6. Orders & Acceptance

  • We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraudulent activity.

  • Once an order is placed and confirmed, it cannot be modified.

7. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to location, courier delays, or unforeseen circumstances.

  • Dr. Naz’s Skincare is not responsible for delays caused by courier partners or force majeure events.

8. Returns & Refunds

  • Due to the nature of cosmetic and skincare products, returns or exchanges are not accepted once the product has been opened or used.

  • Refunds, if applicable, will be processed according to our Refund Policy.

  • Damaged or incorrect products must be reported within 48 hours of delivery with supporting images.

9. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of Dr. Naz’s Skincare and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. User Conduct

You agree not to:

  • Misuse the website

  • Upload or transmit malicious code

  • Violate any applicable laws

  • Infringe on intellectual property rights

11. Limitation of Liability

Dr. Naz’s Skincare shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.

13. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India, with jurisdiction limited to courts located in Jammu & Kashmir.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: help@drnazsskincare.com
Phone: 91 97972 51914
Address: Jammu, India